Licensed professionals — electricians, plumbers, accountants, mechanics — often have to re-prove their credentials every time they join a new platform or take on a new client relationship, which is friction that discourages exactly the professionals a marketplace most wants: the properly licensed ones with better opportunities elsewhere.
Zuma Professionals runs credentialing as a one-time process per professional, checking license validity against the relevant regulatory or trade body, after which that verification status attaches to their profile across every relevant service on the platform — a verified mechanic surfaces in Zuma Automotives' service booking, the same electrician surfaces in Zuma Handy Men for relevant jobs, without separate onboarding for each.
Treating identity and credential verification as a platform-wide layer rather than a per-product feature is a pattern I recommend whenever a business is building multiple related service lines. Verifying the same professional's license three separate times for three separate products isn't just wasted engineering effort — it's friction that pushes your best-credentialed suppliers toward whichever competitor makes onboarding less repetitive.
